5
James Coleman -
3 days ago
Overall I was very happy with the experience at this hotel. There's no question it is what you would expect from a 5-star hotel in SE Asia. The food is excellent (at least at breakfast and dinner) and it's easily walkable to shopping, although a little farther from the major tourist areas. The gym is extensive and they have an outdoor "jogging track." However, I do not recommend jogging on it because it's fairly narrow with sharp turns and slippery when wet. It's a nice walk, though. I only with they had a couple exercise stations, like pull up bars, on it.
My only significant complaint is that although the staff do an excellent job of learning your name and greeting you, they seemed to get backed up quickly, at least that was my experience in the club. Specifically at breakfast and dinner, they're quick to take your drink order, but it may be 15 min before you get your drink (if you get it). If you're in a rush, don't sit at your table expecting them to bring it.
Overall, though, I would love to stay here again.