1 Dayang Savitri - 2 months ago
Staying from July 16th n check out today July 22nd,.
The staff especially the front desk female staff were very rude, she just hung up on my call when I asked for trolley during check out without confirmation n greetings.
Generally the staff were not friendly..
The room on the 7th floor has leaking, and I had to moved to the 1st floor where the pool/AC engine was very loud..
I've been to many cities n hotels and this is the worst experience I ever had..
If I have to highlight the positives side is only the free shuttle from and to airport and confirmation that I got from the male staff at the front desk during my relocation from 7th floor to 1st floor