chandra s -
a month ago
I didn't made any prior reservation since I went directly to hotel as I decided to change the hotel on last minute that day. The nature landscape is amazing and well maintained for a hotel in puncak. The view from lobby was very nice and the check-in/check-out process was quick (eventhough no reservation). The room was ok. Had issue with the bathroom as the water was flooded but they fixed it the next day. Had dinner at Bayan restaurant which the food and services were superb. Ordered 4 different meals and all were delicious. Dessert were outstanding (banana pop u0026 choco coconut delight). However, had 2x buffet breakfast in same restaurant but was dissapointed with the variety and quality of the food (porridge was too salty, too many middle east food that no one was interested). Enjoyed the view, jogging, activities (tried all: atv, archery, shooting, horse riding, mini golf - multiple times). Tried all the two resto/cafe there and all food was ok, not great but the view was breath taking. We definitely will come back soon and already gave recommendations to my friends that they have to come here. Well done. Hopefully you can maintain/improve the quality of the hotel facility.