5 Mike C - 2 months ago
The service at this hotel was outstanding when compared to other hotels at this price point in Java. The rooms are clean and beautiful. The grounds and pool are lush and well manicured. Best of all, the service: the front desk brought us extra small appliances we requested, immediately and discretely and at no extra charge. I also love how they called to check in with us in our room just to ensure everything was okay. You'd be surprised how many things don't work well yet in this part of the world, and Ketapang Indah helped us throw those low expectations out the window. Thanks again!