Swiss-Belinn Balikpapan

4 Randy Holcomb - 3 weeks ago

My stay didn’t start off well due to my first room. I went to the front desk and talked with the receptionist about my a/c and they sent a technician to look at it. I also wasn’t satisfied with the condition of the room and went back to the front receptionist. They did a great job finding me a better room with a/c working better. I also had a follow up from the on-site supervisor and she agreed that my first room was not up to standards. So the staff here gets 5 stars, room so far will get 4 stars. I just wish the a/c would go to 16* but I will settle with one that is working properly at 18*. Great people and will help you when needed.

2 Dani Setiawan - a month ago

I placed in the room that the windows blocked by something. Nothing to see don't know it is night or day, sunny or raining. The floor feeling dusty. The hospitality is good. The worst of all the breakfast are not good, rice is undercook. Should be a quality control for this. Sorry for my complaining hopefully Swiss Bellinn as good as Swiss Bell in the future.

5 Nitta - 3 weeks ago

Great opportunity whre I stayed 2 nights here, got free upgraded room. And I also served with a welcome cake.

4 Joko Sarwoko - 6 days ago

Generally for all services and room are better compare to others hotel with same rate..also thank for mr.hendrik who pick up me at the airport as good person

5 Ye Htet - 4 months ago

I'm a seaman from Myanmar and I signed off from my vessel in Balikpapan. My agent sent to me this hotel and we stayed here about three days for waiting our flight. I had a pleasant stay and great rest. Indonesian people are so friendly. I hope I will visit Swiss Belinn Hotel soon.

4 Rendy Langelo - 4 months ago

The rooftop and scenery is okay, the multipurpose room near rooftop is good standard.
Need to do something with stairway to basement as it bit dirty with moss. Also, it need directions so people who don't know can use it instead walk over parking road.

5 Saya Bang - 3 months ago

Mr Anthony was generous in providing an upgraded room for me. The room is clean, I got a room that is quite spacious. It was a pleasure to visit the front office and meet the cheerfulness and friendliness of the receptionists: Mr. Anthony, Ayuk, Alma, Alva, Asih, almost all of their names start with A. And now suddenly I'm back at this hotel.